Send Money To Sri Lanka

Simply register online and start sending money from anywhere in Australia.

• Go to Home Page and click on “REGISTER NOW” to create an online user by filling in the online form.
• After submitting your application, If everything is in the order you will receive a customer reference number (CRN) and password by e-mail/ phone.
• If you are sending photocopies of your photo id & address verification document, get it certified by an authorised person and post the original of the duly certified copies to us at AusCey Exchange, 70B, Maple Avenue, Rostrevor, SA 5073 for registration of your account or you can scan your original photo ID and email us
• Once we verify your documents and complete the registration process, we will send you a confirmation to commence using our service.
• Clients visiting our office with an original ID document are not required to follow the above steps, as we would personally attend to registration and compliance requirements, therefore that you can use our services immediately within the same day

Login and update your beneficiary details (Will be available soon for Registered Customers)

• Log in to the system using your username and password provided in the email. Once you log in for the first time, we recommend you to change the password by using the ‘CHANGE PASSWORD’ option available under ‘MY PROFILE’ to secure your user.
• Add new beneficiary details of the recipients/beneficiaries (to whom you send money to) and their bank account details using the options under ‘BENEFICIARIES’.
• If you need to change your own profile details, please call us or by email

Transfer/deposit your money

• Transfer money to any of the AusCey Exchange collection account using your online banking facility or deposit cash by using your ATM Card at the bank will be accepted. Direct cash deposits over the Bank counters are not encouraged as most of the Australian Banks doesn’t encourage direct cash deposits into the Registered Money Remittors’ collection accounts. (Please contact us to obtain the AusCey Exchange account details).
• Make sure to mention your AusCey Exchange CRN (Customer Reference Number) under the transfer instructions. This enables us to track your identity without any ambiguity for faster transaction process.
• When you transfer money into our account, please be aware of our service fees. Particularly, if you want to ensure your beneficiary to receive a specific amount of money.
  Please follow this link for more details about our service fees.

Provide payment instructions online (Will be available soon for Registered Customers)

• Online users can log-in to the system and select ‘SEND PAYMENT INSTRUCTIONS’ under the ‘PAYMENT INSTRUCTIONS’ and follow the prompts.
• The amount of input is the total amount credited/ deposited to AusCey Exchange account.
• Please ensure that you input the actual ‘Purpose of Remittance’. There could be delays in processing if this is not properly completed.
• If you have followed the process correctly, the following message will appear on the screen. “You have successfully entered the payment instructions. AusCey Exchange will communicate with you by email. Thank You.” (Please do not forget to make a note of the transaction reference number for your records.)

Alternatively, use your phone/ email/ text to send payment instructions

If you do not wish to send online payment instructions, you can email or text us.

When you are making a payment to a beneficiary for the first time, provide the following details.

• Full name
• Address in Sri Lanka
• Contact phone number/s – Optional
• Purpose of remittance
• For payment of cash over the counter: National Identify Card number/Passport number
• For deposit to any bank account: Bank Name, Branch Name and Bank Account Number

Once we receive your funds; process at AusCey Exchange

• Completed payment instructions will be processed, on the receipt of funds on our account, in compliance with the AML/CTF Act and AUSTRAC guidelines within our standard working hours, without any delay.
• It is very important to have the ‘CRN” under the description during the fund transfers/ deposits, in order to identify the client without any doubt.
• Once the transaction is processed, we will email you the receipt with all the details.
• If a beneficiary is to collect cash from the bank counter, please inform the beneficiary of ‘PIN’ number which is on the top of the receipt sent to you. The beneficiary should have this PIN number and appropriate document to prove identity, in order to collect money.